We cater for anything from tea and coffee for five to hospitality functions for 1,000, conference and events business and the BRDC clubhouse 52 weeks per year, seven days a week, delivering over 30,000+ business lunches a year!.
Our new Karting Track will boast a new in house operated pizza restaurant and bar operations open 52 weeks a year for karters, public as well as offering a delivery service across the venue.
Wherever possible, we source local ingredients and cooking in house from scratch. Our team is looking for staff to join our 45 full-time Chefs, Managers, Supervisors and front of house staff, along with our pool of over 50 part-time colleagues who love food and the energy of meticulous preparation in a safe, happy and bustling environment of a world-class venue.
Job Purpose
To support the teams in delivering catering services at Silverstone Circuits for the Retail Catering and assisting with the delivery and operation of catering across the site.
This is an integral role which works across all departments and external suppliers to ensure the success of Silverstone Circuit enabling us to become a nationally recognised, family focused leisure destination with motor sport at its heart
Key Relationships
* Catering Supervisors and Managers
* Kitchen Staff
* Event Managers
* Customers
* and relevant SCL departments.
Key Responsibilities
* Have practical working knowledge of systems, processes and procedures across the department.
* Have an understanding of fast paced Quick Service Restaurant (QSR) / Pizza lead restaurant.
* Ensure that we are fully compliant in all financial procedures and that cash handling and stock is secure.
* To assist the Manager with all aspects of compliance and health and safety procedures in all operational areas.
* Ensure the implementation and delivery of SOPs and presentation for the catering operation.
* Ensuring a culture of excellent customer service at all times.
* One the day, take the lead and act as the point of contact for staff and SCL department queries and manage the planning and delivery of the catering operation.
* To assist the corporate and sales teams with event delivery
* Ensure that all food is served and presented in accordance with company standards.
* To assist customer queries in a professional, courteous and friendly manner.
* Ensure all food safety documents are completed and filed accurately.
* Ensure any necessary opening & closing documentation is checked and signed daily.
* Assist with managing rotas and ensuring staff hours do not exceed budget
Team Responsibilities
* To adhere to rules and best practice of Hygiene, Health and Safety at all times to ensure full compliance with all relevant current legislation.
* To implement Silverstones values and culture.
* Liaise with the kitchen team with regard to orders and staffing levels.
* Work with the Catering Managers to build a culture of teamwork with chefs and FOH personnel, ensuring that all catering areas run smoothly.
* Promote excellent customer service.
* Coordinate and participate in staff training as required.
* Support the team to achieve sales targets.
* Ensure the catering areas are set, point of sale products are optimally displayed to drive sales.
* Lead from the front and take a proactive approach to ensure the operation runs smoothly.
Performance Responsibilities
Performance will be monitored against the following:
* Objectives set through the Personal Development Review (PDR) process
Skills, Knowledge and Expertise
* At least one years experience in a similar catering environment. Pizza of QSR style
* Excellent customer and client awareness at all times.
* A strong leader who is able to attract and retain an empowered team to deliver a great customer experience.
* The highest standard of personal presentation.
* An individual who enjoys hard work and a challenge and the ability to cope under pressure in a busy and face paced environment.
* A self-starter who can maximise the right sales opportunities with creativity and flair and the ability to organise and control events to deliver profit growth.
* Able to proactively manage the business with an understanding of cost control.
* Full clean UK driving licence.
* Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
* Flexible approach to working hours.
* Good communication skills.
* To have relevant sector experience within QSR / Pizza restaurant
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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