Overview
Housing Officer
Shrewsbury, Shropshire
£33,000 - £35,000 per annum
Permanent, Full-Time
Think Recruitment are delighted to be working in partnership with a well-respected housing provider in Shrewsbury who are looking for a dedicated Housing Officer to join their team on a permanent basis. This is an excellent opportunity for someone with a passion for community engagement and tenancy management to make a real difference in residents lives.
Responsibilities
* Manage a designated patch of properties, acting as the main point of contact for tenants.
* Deal with tenancy issues including ASB, rent arrears, and tenancy breaches in line with policy.
* Conduct regular estate inspections and identify improvements to the neighbourhood environment.
* Support tenants with tenancy sustainment and signpost to appropriate support services.
* Work closely with income, repairs, and housing support teams to deliver a high-quality, customer-focused service.
* Maintain accurate records and case notes in line with data protection and organisational policies.
About You
* Experience working in a housing management or tenancy services role.
* Strong communication and problem-solving skills.
* Knowledge of housing legislation and tenancy management best practice.
* Confident in handling challenging situations and resolving disputes effectively.
* Full UK driving licence and access to a vehicle.
What’s on Offer
* Competitive salary and benefits package.
* Ongoing professional development and training opportunities.
* Supportive team culture with a focus on work-life balance.
* Opportunity to make a meaningful impact in the local community.
If youre passionate about delivering quality housing services and supporting residents to thrive, wed love to hear from you.
Job Info
* Job Title: Housing Officer
* Company: Think Recruitment
* Location: Telford, Shropshire
* Posted: Oct 8th 2025
* Closes:
* Sector: Property Services
* Contract: Permanent
* Hours: Full Time
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