Work measurement analyst

Job Description

Work Measurement Analyst

If you are curious, confident and enjoy collaborating to deliver high-impact work that will support business productivity, this is a great opportunity for you to be part of a high-performing team with strong development support.

We are looking for a Work Measurement Analyst where you will be part of the Workforce Management team within the HR department to deliver accurate, robust measurement timings for in-store processes.

Your work will enable our retail stores to operate effectively with the right level of labour, while optimising productivity.

Key Responsibilities

Planning the Measurements

• Work closely with the team and central stakeholders to define measurement requirements
• Create the plan and select the most appropriate work measurement methodology for each activity
• Observe, review, and document in-store processes to fully understand the end-to-end task and capture all variables

Completing the Measurements

• Liaise with stakeholders to ensure objectives and methodologies are clearly understood
• Carry out in-store measurements using appropriate techniques (e.g. work study methods, activity sampling, video-based analysis)
• Produce Labour Standards and calculate Basic Minute Values (BMVs) for defined processes and tasks

Analysing, validating and presenting the measurements

• Validate and quality-check measurement results
• Review differences in processes pre- and post-implementation, highlighting efficiencies or variances
• Summarise findings clearly and present insights to stakeholders to ensure understanding and alignment

Additional Activities

• Conduct store visits for measurements, process audits and validation
• Support continuous improvement in productivity and labour optimisation

What Were Looking For

Essential

• Curiosity and a strong willingness to learn
• Excellent planning, organisation, and prioritisation skills
• Ability to work independently and collaboratively within a team
• Strong interpersonal and presentation skills
• A growth mindset with a solution-focused approach
• High attention to detail and strong numerical skills
• Resilience and adaptability in a fast-paced, changing environment
• Confidence communicating with stakeholders at all levels of the business
• Good proficiency in Microsoft Office Applications (Excel and PowerPoint)
• Full UK driving licence
• Flexibility to travel across the UK, including occasional overnight stays with notice

Desirable

• Experience working in a retail environment
• Project management experience
• Knowledge or practical experience of work measurement / work study methodologies such as MTM2
• Background in productivity, industrial engineering, or workforce management

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