Job Title: Technical Product Manager – Marking & Core Operations
Salary: £, - £,
Location: Cambridge/Hybrid with - day office attendance per week
Contract: Permanent/Full Time ( hours per week)
Join Cambridge University Press & Assessment (CUP&A) as a Technical Product Manager in Education, focusing on Marking & Core Operations. Drive the development of innovative solutions that deliver exceptional value to our customers and users and accelerate AI capability across the organisation. Work at the frontier of AI development in education and assessment, collaborating with leading thinkers. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
As Technical Product Manager, you will:
1. Lead a cross-functional team within Education to develop a portfolio of solutions that transform and streamline marking and core operations processes, reducing delivery costs, shortening assessment cycles, and improving quality.
2. Own the complete product lifecycle, from concept through launch, growth, maturity, and eventual evolution or retirement.
3. Partner with designers and engineers to run discovery to understand user needs and design solutions to meet these. Rapidly prototype and test ideas with users at the concept stage and gather ongoing user feedback as you develop the solution.
4. Define the product vision, clear product outcomes, and success metrics aligned with business objectives and other strategic initiatives.
5. Ensure solutions meet the rigorous quality standards demanded for high-stakes assessment, engaging internal and external stakeholders (including regulators and industry bodies) to validate requirements and evidence these have been met.
6. Manage stakeholder relationships and the technical backlog, leading the technical team to deliver against the product roadmap.
7. Oversee release strategy and change management to drive user adoption (working with change management resources). Monitor product performance post-launch and drive continuous improvement based on user feedback and data.
8. Champion the appropriate use of AI and support the adoption of new tools and concepts across CUP&A, aligning with our wider AI strategy.
9. Collaborate with other AI Pods to identify synergies and opportunities to accelerate value delivery across the organisation.
About you
We're looking for someone with:
10. + years of product management experience with proven success.
11. Strong discovery skills: customer interviews, prototype testing, and data analysis, with a focus on identifying opportunities for AI integration and innovation.
12. Experience in cross-functional product teams, collaborating closely with technical teams to shape future roadmaps
13. Passion for solving customer problems and building elegant solutions that leverage AI capabilities to drive measurable outcomes.
14. Deep awareness and hands-on experience with AI technologies, including the ability to assess and prioritize AI investments over traditional RPA and process improvement initiatives.
15. Excellent communication, storytelling, data-driven decision-making skills, and the ability to translate complex concepts into clear business value propositions.
16. Strategic thinking, leadership, and the ability to coach and mentor others.
17. Collaborative, resilient, and empowered approach to work, with a mindset geared toward continuous learning and innovation.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
18. days annual leave plus bank holidays
19. Private medical and Permanent Health Insurance
20. Discretionary annual bonus
21. Group personal pension scheme
22. Life assurance up to x annual salary
23. Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend -% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being November with interviews scheduled to take place on December .
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the website for guidance to understand your own eligibility based on the role you are applying for.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.