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Centre officer

Birkenhead
Posted: 4 February
Offer description

Hours: 21 hours per week Contract: Fixed‑term until June 2027 DBS: This role is subject to a DBS check Are you passionate about supporting your local community? Do you thrive in a varied role where no two days are the same? St Vincent’s Wirral is looking for a Centre Officer to join our friendly, dedicated team and help us continue providing vital services to people across the Wirral. About the Role As Centre Officer, you will play a key part in ensuring the smooth running of our centre. Working closely with the Centre Manager, activities coordinators, and volunteers, you will help deliver a welcoming, safe, and supportive environment for all who visit. Your work will directly support individuals and families facing hardship, loneliness, or crisis; making this a rewarding opportunity to make a genuine difference in the community. Key Responsibilities Support the delivery of activities, groups, and classes that reflect local community needs. Assist with administrative duties including answering enquiries, collecting data, and supporting social media updates. Help with the recruitment, training, and supervision of volunteers. Welcome visitors warmly, offering information and support regarding centre services. Ensure all sessions follow Health & Safety and safeguarding procedures. Act as a point of contact for external organisations using the centre. Support with fundraising ideas and initiatives. Assist with opening/closing the centre as a key holder when needed. Provide sensitive, confidential support to beneficiaries, signposting or referring them to relevant services such as SVP support, the clothes bank, or foodbank referrals. Contribute to the general upkeep, cleanliness, and smooth day‑to‑day running of the centre. About You We’re looking for someone who is friendly, organised, and compassionate, with a genuine desire to help others. You will need to feel comfortable supporting people in crisis and be able to stay calm under pressure. Essential Skills & Experience GCSEs (A*–C) in English & Maths or equivalent. Experience working in a fast‑paced environment. Experience supporting vulnerable people, including those facing complex issues or crisis situations. Strong communication skills (written, telephone, and face‑to‑face). Good IT skills, including Microsoft Office. Understanding of safeguarding and Health & Safety. Ability to work independently and as part of a team. Empathic approach aligned with SVP ethos and values. Desirable Experience in the charity or voluntary sector. Experience supervising or training volunteers. Experience using social media to support organisational communications. Why Join Us? You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info Closing Date: 22nd February 2026 Interviews: 3rd and 4th March 2026 We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are. If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on 0207 703 3030 (option 5). Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference - your skills could help transform lives. Job Types: Part-time, Temporary, Fixed term contract Contract length: 16 months Pay: Up to £16,871.40 per year Expected hours: 21 per week Work Location: In person

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