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Senior Store Assistant - Keyholder, Coventry
Client: Toolstation
Location: Coventry, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 93cb8e85ee50
Job Views: 2
Posted: 12.07.2025
Expiry Date: 26.08.2025
Job Description:
What you'll do
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're focused on helping you grow with us. Many of our managers started on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer passionate about customer satisfaction, this could be the perfect fit for you! This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, and you'll also be involved with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This position involves supporting colleagues to deliver excellent customer experiences. While retail experience is not essential, some experience as a key holder or supervising team members is preferred.
Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Engage with customers and stay efficient during busy times to ensure a great experience.
Ask the right questions: Show genuine interest in customers' projects to help them find everything they need.
Be Proactive: Promote Toolstation Club and Trade Accounts, signing customers up to enjoy great deals and prices.
Keyholder responsibility: Open and close the store, assign daily tasks, and provide supervisory cover when needed.
What you'll bring
A friendly personality: Help maintain high store standards and create an enjoyable workplace.
Reliability: Be dependable and flexible, supporting customers and team members.
Accountability: Take charge in previous roles and step up when needed.
Your best self: Bring energy, enthusiasm, and let your personality shine.
What you'll get
Why Join Us?
At Toolstation, your career is in your hands. Opportunities for advancement, role exploration, and wider group opportunities are available. We support your growth through training, including our Toolstation Academy and Apprenticeship programmes.
Benefits include:
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support with Aviva Digicare +
* Financial education, support, and awards
* Discounts at over 1,000 retailers
About Toolstation
We’re a fast-growing UK retailer of tools, accessories, and building supplies, trusted by trade professionals and DIY enthusiasts. As part of Travis Perkins plc, we offer exciting growth opportunities for ambitious individuals.
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