Position:Scheme Co-OrdinatorAll successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's.Applicants who have applied within the last 6 months need not apply on this occasion.Location: Newtownabbey (travel to Belfast and Carrickfergus required)Hours:33 hrs per weekRate of Pay:£13.32 per hourClosing date:12thJune 2026Responsible to:Housing & Support ManagerKey objectives:To welcome new tenants to their flats and bungalows and assist them to settle inTo promote the corporate life of the tenants in response to demandTo support tenants who need help in times of sickness, bereavement or other distressTo assist in engaging staff required for domestic and, where necessary, catering duties, and by supervision, to ensure a high standard of efficiency and cleanlinessIn consultation with the Property and Development Manager ensure the buildings, equipment, furnishings and grounds are properly and cost-effectively maintainedTo ensure the relevant regulations/legislation relating to Health and Safety are understood and implemented throughout the Associations propertyTo manage the scheme in a spirit of service and concern for those in need whilst ensuring equality of treatment and service to tenantsMain Tasks:To make daily contact with all tenants to ascertain their well-being and needs, subsequently taking or following through appropriate actionTo collate and update relevant information on each tenant for the Helpline systemTo advise and assist tenants in any aspect of their lives where they have difficulty coping, particularly with respect to:Contact with local authority, statutory services, district nurse, etcObtaining help for the repair and/or maintenance of accommodationLinks with outside bodies or visitorsCollect monies from the schemes laundry equipment, payphone and any other coin-operated equipment and account for these in the prescribed mannerTo authorise and control the purchasing of cleaning materials, food and other disposables within budget, and to accurately maintain the petty cash ledgerTo take and record meter readings as requiredAttend training seminars as required by the Housing AssociationTo ensure that alarms, safety and emergency procedures are up to date, fully operational and understood by staff and tenantsTo control the use and care of the communal areas, special bathroom, laundry room and other facilitiesTo create and maintain up-to-date Support Plans for individual tenants as per guidelinesTo keep such records as are required by legislation, good practice, or by Abbeyfield and Wesley HousingTo assist in interviewing prospective tenants for allocation purposes and organise viewing of accommodation and facilitiesEncourage use of common room and other facilities by tenants and organise regular events and activitiesAny other duties as required to ensure the smooth running of the Scheme and ensuring the needs of tenants are being met, this may from time to time require domestic work to be undertakenGeneral Requirements:To attend and establish staff meetings when appropriate and to be available for one to one sessions as agreedTo attend appropriate training and development sessionsTo maintain confidentiality at all timesTo carry out any reasonable duties as requestedTo be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act 1974To uphold and promote equality and diversity in all aspects of employment practice and service deliveryTo travel and work evenings/weekends as requiredEssential Requirements:5 GCSE passes or equivalent including Maths and English all at Grade C or higher or 5 years relevant experienceMinimum of two years relevant experienceCompetent computer skills (Microsoft)Relevant First Aid TrainingGood knowledge of Health and Safety RegulationsCurrent, clean driving licence and use of a car for workPhysically fit to meet requirements of the postAbility to work with a minimum of supervision and to meet deadlinesGood written and verbal communication skillsAbility to reason logically and produce a satisfactory solutionDesirable Requirements:Vulnerable Adults TrainingHousing related qualification or working towards such a qualificationExperience and/or good working knowledge of Housing Associations and related policies/procedures, or of social housing generallyThis job description is not exhaustive nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.Abbeyfield & Wesley are unable to provide sponsorship for Visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible.Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.This post involves substantial access to vulnerable adults, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record. Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. We adhere to the AccessNI Code of Practice, a copy of which is available upon request.WHJS1_NI