Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with + colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable and growing.
We are hiring an IoT Solutions Architecture Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery.
Location: This is a remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will therefore need to be located in one of those three Geos to manage that specific team that spans few timezones from you
Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.
Our Field Engineers are thought leaders helping our customers solve hard problems. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.
This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also team drivers that take pride in team and company wins.
The role entails
1. Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
2. Solve customer problems by promoting our technologies and being a trusted advisor
3. Work remotely in a single major time zone
4. Coach, mentor, and offer career development feedback
5. Identify and measure team health indicators
6. Implement disciplined engineering processes
7. Represent your team and product to stakeholders, partners, and customers
8. Develop and evangelise great engineering and organisational practices
9. Plan and manage progress on agreed goals and projects
10. Be an active part of the leadership team, collaborating with other leaders
What we are looking for in you
11. Exceptional academic track record from both high school and university
12. Bachelors degree in Computer Science or related technical field
13. Extensive embedded Linux experience - Yocto or other
14. Extensive Linux experience - Debian or Ubuntu preferred
15. Fluency in at least one of Golang, Python, C, C++, or Rust
16. Ability to manage a small team
17. Experience with customer engagements
18. Professional written and spoken English
19. Excellent interpersonal skills, curiosity, flexibility, and accountability
20. Result-oriented, with a personal drive to meet commitments
21. An ability to communicate the business benefits of technology
22. An humble learner and quick study
Other desirable traits include RTOS experience, additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
23. Distributed work environment with twice-yearly team sprints in person
24. Personal learning and development budget of USD 2, per year
25. Annual compensation review
26. Recognition rewards
27. Annual holiday leave
28. Maternity and paternity leave
29. Employee Assistance Programme
30. Opportunity to travel to new locations to meet colleagues from your team and others
31. Priority Pass, and travel upgrades for long haul company events