Tesco Colleague Nights - Great Yarmouth Caister Superstore
Location: Tesco, Gt Yarmouth, NR305DL
Salary: £35,695 per year (estimated)
Availability: Sun 22:00‑05:00, Wed 22:00‑07:00, Fri 22:00‑06:00
Pay Rates: £12.45/hr (outside M25) / £13.66/hr (inside M25). Night premium £2.35/hr for 00:00‑06:00. Additional payments may apply.
Hours: Minimum 16 hrs/week guaranteed; 12 hrs/week possible for those needing fewer hours.
Responsibilities
* Help serve shoppers better every day.
* Meet great people, learn new things, and be part of a diverse team.
* Provide flexible schedules for different lifestyles; opportunities for stability and career progression.
* Know customers and serve them with passion and pride, offering great natural service.
* Be passionate and knowledgeable about store products and services.
* Work across store sectors in service, picking, and replenishment areas as required.
* Implement training, work safely, effectively, and deliver excellent customer service.
* Make customer‑centric decisions and deliver store routines that meet needs on time.
* Participate in seasonal, community, and charity events to create an inclusive atmosphere.
* Understand store performance, drive service and sales, reduce waste, shrink, and deliver profit.
* Handle products with care to maintain quality and ensure best condition for customers.
* Live the store’s values, make everyone welcome, and follow policies.
* Sometimes accept deliveries into the store.
Qualifications & Skills
* Passion for delivering great service, greeting customers with a smile and pride.
* Build rapport with customers, ensuring a memorable shopping trip.
* Take the initiative and make decisions that benefit customers.
* Work well within a team, communicating openly.
* Build relationships with colleagues and foster team spirit, celebrating successes.
* Be punctual, well presented, and act as a brand ambassador.
* Over 18 years old.
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