About the role
This job is with HCA Healthcare UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Risk and Quality Manager
Location: London, The Harley Street Clinic
Type: Full time, Permanent, 37.5 hours per week
Salary: Competitive + benefits
Overview
We're looking for an experienced Risk and Quality Manager to join our Governance team based in The Harley Street Clinic.
As the Risk & Quality Manager, you will lead on the implementation and delivery of a range of clinical governance activities with a particular focus on risk, incidents and investigations, whilst supporting The Harley Street Clinic to meet the regulatory requirements of external standards and inspections.
Responsibilities
* Lead implementation and delivery of clinical governance activities focused on risk, incidents and investigations.
* Manage and coordinate investigations and responses of all incidents, liaising with Heads of Department and the Senior Leadership Team.
* Ensure compliance to Duty of Candour requirements and develop systems and processes to ensure organisational-wide learning.
* Provide excellent communication and implement change or new systems.
Qualifications
* Educated to diploma or degree level.
* Current and relevant experience of working in healthcare governance.
* Evidence of continuing professional development.
* Investigation, governance, audit and risk experience.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
* 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
* Private Healthcare Insurance for treatment at our leading hospitals.
* Private pension contribution which increases with length of service.
* Season Ticket Loan and Cycle to Work scheme.
* Group Life Assurance from day one.
* Critical illness cover.
* Enhanced Maternity and Paternity pay.
* Corporate staff discount for all facilities including Maternity packages at The Portland.
* Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
* Discounts with over 800 major retailers.
Culture and Values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We're Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values:
* Unique and Individual: We recognise and value everyone as unique and individual.
* Kindness and compassion: We treat people with kindness and compassion.
* Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
* Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable Adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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