Overview
Patient Administrator - 12 Month Fixed Term Contract
Thornbury Hospital, Sheffield • 37.5 Hours per week • Salary: Up to £24,947.11 per year (depending on level of experience, training and qualification)
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any bookings received via email.
* Maintain knowledge of Health and Safety at Work Act, ensuring appropriate measures are taken in respect of health and safety for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Qualifications
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient in the use of a PC, including the use of software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
* Friends & Family Hospital Discounts.
* Family friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non-contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
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