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Customer Experience Team Member, Coventry
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Client:
Unite Students
Location:
Coventry, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ec0c6859c3a7
Job Views:
72
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
The role
Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!
What you`ll be doing as a Customer Experience Team Member:
* Providing a welcoming front of house reception service
* Conducting flat viewings, inspections, and leading sales conversations
* Planning and running events for our students
What we`re looking for:
* A caring, warm person with a positive attitude
* An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
* You`ll also have great time management and organisational skills
What You`ll Get in Return
* A discretionary annual bonus so you can share in the company`s success
* 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
* A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
* Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
* Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
* Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
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