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Sales, parts & warranty administrator

Market Harborough
HW Martin Holdings
Warranty administrator
Posted: 13 August
Offer description

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Sales, Parts & Warranty Administrator, Market Harborough

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Client:

HW Martin Holdings


Location:

Market Harborough, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f33007814cac


Job Views:

26


Posted:

12.08.2025


Expiry Date:

26.09.2025

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Job Description:

Job Title: Sales, Parts & Warranty Administrator

Location: King Group, Market Harborough

Salary: Competitive and dependent on experience

Contract: Permanent

Join the Forefront of Engineering Innovation at the King Group:

An exciting opportunity has arisen to join our team as a Sales, Parts & Warranty Administrator – a role where continuous professional development, learning, and growth are encouraged and integral to your journey with us. Are you inspired by the idea of joining a well-established Group of Companies operating across diverse industries? Do you thrive on complex challenges and take pride in your work?

We seek someone eager to be part of a capable, agile team—where support and empowerment are key. This role offers the chance to contribute to customer service, sales, and aftersales operations, with opportunities to improve processes and create lasting impact.

If you are ready to put down roots, grow with a expanding company, and play a vital role in our success, we want to hear from you!

The Role:

We are looking for a motivated and enthusiastic Sales, Parts & Warranty Administrator to join our sales department. This is an excellent opportunity for someone aiming to develop a career in a dynamic, customer-focused environment. You will work closely with our Business Development Manager and Parts & Service Manager to gain experience in sales processes, customer communication, and product knowledge within the heavy haulage and project engineering industry.

* Support the sales team by processing orders and maintaining an accurate internal order book with high attention to detail.
* Monitor and manage warranty claims from initial contact through resolution, ensuring prompt and professional communication.
* Provide outstanding aftersales service by coordinating with relevant departments to address issues efficiently.
* Assist customers with parts enquiries, including quoting, order processing, and dispatching orders.
* Maintain records and documentation to ensure smooth workflow and traceability across sales, parts, and warranty functions.

Key Skills/Experience:

To join our team, candidates should possess the following qualifications and skills:

* Strong administrative and organizational skills.
* Excellent communication and customer service skills.
* High attention to detail and accuracy.
* Ability to manage multiple priorities and adapt quickly.
* Competence in using order processing and CRM systems (training provided).
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