Dynamics 365 CE Solutions Architect
Newcastle-Upon-Tyne - Hybrid
Responsibilities:
🔍 Discovery
Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to:
Understand client goals, challenges, and business needs.
Lead discovery workshops to capture both functional and non-functional requirements across CRM, infrastructure, integration, and compliance.
🧩 Design
Translate client needs into smart, scalable Dynamics solutions.
Create clear and relevant technical documentation.
Guide clients in building their enterprise CRM roadmap using your subject matter expertise.
🚀 Delivery
Lead and oversee D365 CE implementations.
Ensure high-quality, value-driven solutions are delivered that meet client expectations.
💡 Thought Leadership
Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation.
Provide expert input into proposals and pre-sales activity to support growth and credibility.
🤝 Teamwork
Collaborate within a diverse, inclusive, and supportive environment where everyone's contributions are valued.
Share your knowledge and mentor others across projects and teams.
Essential Skills & Experience:
Strong expertise in Dynamics 365 CE/CRM and its role in driving business success.
Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory.
Ability to lead workshops, gather detailed requirements, and design client-centric solutions.
Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service.
Proven experience delivering full project lifecycles, from discovery through to post-implementation support.
Excellent communication skills-able to translate complex ideas for non-technical audiences.
Involvement in RFP responses and business development activities.
Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE.
Benefits:
Private Medical, Dental, Enhanced Pension & More