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Trainee account handler

Bexleyheath
Internship
Jensten
Account handler
Posted: 20 October
Offer description

About the Role

Based in our Bexleyheath office, you will learn to provide exceptional service to our clients, support business growth, and help the Account Handler team. This is a fantastic opportunity to develop your career within a dynamic and growing insurance broker. The role is ideal for a school leaver.


Key Accountabilities

* Help deliver insurance solutions and other risk management solutions, with a purpose to secure renewal.
* Work closely with the Account Handler team, assisting where needed.
* Assist in team performance and help provide solutions.
* Learn and understand client business operations, opportunities and risks and their approach to risk management and insurance.
* Ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.


About You

* Good communication and written skills with a keen eye for detail.
* Insurance industry background or understand the basics of insurance (ideally).
* Great customer service and communication skills.
* Excellent telephone manner, being able to build working relationships easily.
* Drive and genuine passion to learn and develop within insurance.
* Good attention to detail and can multi‑task, updating relevant systems and admin.


Rewards & Benefits

* Competitive salary with an annual pay review and bonus scheme.
* 27 days annual leave (includes a birthday day off and an additional day off for a religious holiday of your choice) + bank holidays.
* Auto enrolment into our excellent pension scheme (5% employer matched contribution).
* Flex‑benefits – a range of flexible benefits to choose from that are most important to you.
* Group Life Assurance cover.
* 3 months maternity, paternity & adoption leave all fully paid.
* Professional CII qualification study support relevant to your role and career.
* Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
* Holiday purchase scheme – up to 5 days annually.


About Us

Launched in 2018, Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We stand out from the market between a consolidator and a provincial broker, providing the scale, ambition and expertise to deliver client focus. Our culture and entrepreneurial DNA are built around teamwork and commitment to delivering insurance distribution excellence.

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