LONDON. ICONIC PIZZA BRAND. CASUAL DINING. LOYALTY. ALL YOURS.
What's in it for you?
* Salary up to £85,000
* Hybrid – 4 days at London HQ, 1 day from home
* Build a function from scratch with genuine autonomy and CMO-level support
* Join a business in profit across every site, backed by £12.5 million of owner investment
Who are they?
One of the UK's most iconic pizza brands – neighbourhood restaurants people genuinely love, a fiercely loyal customer base and a culture that's Mediterranean, free-flowing and people-first. The business has just completed a significant reset. Every site is now profitable, delivery is in strong growth, and the owners are fully committed. The hard part is done. Now it's time to build.
This is where you come in
A newly created role with full ownership of delivery, performance marketing and CRM & loyalty – three of the most commercially critical growth levers in the business. No blueprint. No function that’s existed before. Just the autonomy to define the strategy and set the standard.
What you'll get up to?
* Own all aggregator relationships and delivery revenue across Deliveroo, Uber Eats and Just Eat
* Lead performance marketing strategy across paid social, digital acquisition and the customer journey
* Define and execute CRM and loyalty strategy – and spearhead a loyalty programme relaunch in September
* Line manage a Digital & CRM Executive and educate a business that’s new to having this function
You’ll thrive if you are:
* Experienced working with delivery aggregators – this is non‑negotiable
* From a hospitality or QSR background – the pace and resource level here won’t suit a corporate hire
* High‑low: strategic enough to set the vision, hands‑on enough to execute it
* Comfortable with ambiguity, self‑directed and able to bring stakeholders with you
The type of person they want
Someone who takes ownership, tells them what good looks like and doesn’t wait to be told. Credible, humble and genuinely excited by the chance to build something from scratch in a brand people actually love.
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