HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Kettering Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, salary negotiable depending on experience.
What you will be doing as an Assistant Centre Manager:
* Leading and training the team to provide excellent customer service
* Ensuring the team is effective and productive
* Working with the team, peers, and store manager to improve the business
* Maximising profit and turnover
* Assist the store’s manager with costs, margins and cash collection
* Planning to deliver KPIs and empowering the team to deliver
* Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
* Building relationships with customers and local traders
* Proactive interactions with customers
* Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
* Carry out MOT inspection to defined standards
* To carry out administration duties as required within the store.
* To undertake any additional duties (within reason) for the efficient running of the Store.
What you will need:
* MOT certification class 4 or above
* MOT Testing and Mechanic experience
* Experience within the retail sector with a minimum of 2 years' supervisory experience
* Passionate about improving performance and sales, and delivering a high standard of customer service
* Able to build positive and effective professional relationships
* Experience within a fast-fit car centre or a recognised vehicle franchise dealership.
* Strong mechanical knowledge with hands‑on experience using hand tools and power tools.
Benefits for working with us:
* We treat our employees like family and provide training and career opportunities.
* Uncapped monthly bonus structure.
* Generous employee discounts on all HiQ Group services.
* Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
* Refer a friend scheme.
* 30 days holiday inclusive of bank holidays.
* Ad hoc incentives and industry related days out.
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