Job Title: Solutions Architect
Department: IT
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Role Overview
The Solutions Architect is responsible for ensuring the integrity of business systems and data across a global research and development environment. This role involves aligning business processes with IT system solutions, managing change efficiently, and driving system-led improvements. The role works closely with subject matter experts (SMEs), cross-functional teams, and senior leadership to support evolving business needs.
Key Duties and Responsibilities
* Act as the key link between business operations and IT solutions
* Maintain overall system and business process integrity across platforms
* Provide final approval for system changes and oversee third-party code management
* Deliver IT-enabled business change projects, including design, specification, and validation
* Ensure seamless integration between key business systems and maintain data consistency
* Build and maintain an active SME community to support best practices and innovation
* Identify and implement continuous improvement opportunities in systems and processes
* Lead cross-functional project teams and ensure alignment with business goals
* Manage and deliver IT workstreams, adapting plans throughout project lifecycles
* Support change through clear policies, structured training, and post-implementation reviews
* Monitor adherence to data processes and provide reporting where necessary
* Benchmark systems and processes across global sites and drive best-in-class standards
* Ensure IT activities are prioritized and aligned with strategic objectives
* Provide executive-level reporting and updates on system developments and performance
Knowledge and Experience
* Previous experience in a similar role within a complex or multi-site environment
Key Skills Required
* Strong project and time management skills
* High attention to detail and accuracy
* Advanced proficiency with Microsoft Office and ERP systems
* Excellent interpersonal and communication skills across all levels
* Ability to manage multiple priorities under pressure
* Proactive, adaptable, and results-focused
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