Are you looking for an exciting new opportunity to grow your skills and be part of a dynamic team? We re seeking an enthusiastic retail assistant to join us in our Raynes Park shop. What you will do: Welcoming and engaging with customers Working on the till processing sales and promoting Gift Aid Assist the manager in ensuring merchandise is displayed in an attractive manner To ensure that the premises are welcoming, kept clean and tidy Work with volunteer team to deliver excellent customer service Train & develop volunteers under the guidance of the shops management Accepting donations from the public in line with St Raphael s policy & Procedure Support and understand the sorting & pricing structure in the shop under the management guidance Understand the opening and closing processes of the shop sufficient to support deputising managers Ensure that St Raphael s Hospice and retail policies are adhered to Be responsible for ensuring the shop environment complies with all H&S policies To cover other shops, from time to time, across the St Raphael s Hospice chain as required Person Specification: Experience of working in a customer focussed environment Excellent customer service skills Passion for the charity sector Calm and professional and ability to work individually or as part of a team Physically fit and able to carry out some aspects of manual handling Flexibility and self-motivation