At Axis CLC, we are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We believe in equal opportunities for all employees and applicants, regardless of age, disability, gender, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic.
Benefits
* Annual holiday; 25 + Bank holidays
* Long service awards; continuous service at key achievements are rewarded
* Perkbox; from free coffees and cinema tickets to trips away and much more
* Volunteer day; paid yearly volunteer days for a worthy cause
The Role
Managing the day-to-day administration of the Repairs services of the business, in such a way that the performance customer service targets are continuously met.
Responsibilities
* Undertake audits of your team’s work, to be carried out weekly and any errors brought to your team’s attention. (These must be kept for monitoring purpose).
* Undertake audits of your team’s work, to be carried out weekly and any errors brought to your team’s attention. (These must be kept for monitoring purpose).
* Support the office manager as required.
* Management of the Repair and communal repairs mailboxes.
* Management of the Supervisor admin function.
Requirements
* Excellent Customer Service skills with a can-do approach to problem solving is essential.
* Willing to go the extra mile to deal with a difficult situation.
* Ability to prioritise issues.
* Ability to meet tight deadlines.
* Ability to work under pressure.
This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department.
If this opportunity interests you we would love to hear from you, what are you waiting for!
Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.
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