Supervisor
£26,900 per hour - 40 hours per week
Location: Bridgwater Services, Huntworth Business Park, M5 Junction 24, Bridgwater TA6 6TS
As a Team Leader, you will be the strong right arm to our Department Manager. Your role is to be an enthusiastic brand ambassador who lives our values and leads our teams in transforming the UK’s rest stop experience.
Our Team Leaders are empowered to partner with their Department Manager to run the unit like it’s yours. We aim to provide service that encourages customers to return, so we seek leaders who will coach their teams effectively and foster a customer-centric culture.
What we offer our supervisors:
* Annual bonus up to £3,250pa*
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in management
What you will be doing as a supervisor:
* Leading your teams to achieve and deliver excellent brand standards and customer service
* Maximising profit by driving sales and controlling costs
* Processing stock counts and orders
* Partnering with the Store Manager to set targets for the team
* Providing coaching and feedback to Team Members, and identifying training needs
* Handling customer feedback promptly and appropriately
* Supporting the team in food and refreshment preparation
What you’ll bring:
* Previous experience leading or supervising a team (highly desirable)
* Passion for delivering memorable customer experiences
* Strong communication skills and decision-making confidence
* Ability to work independently and make reasoned decisions under pressure
This role may suit shift managers, team leaders, duty managers aspiring to management, or team members seeking career growth. We welcome your application!
Please note that some motorway service sites may have limited or no public transport access; ensure you can access the site before applying.
*Internally, this role is called 'Team Leader.'
Where our customer’s journey pauses, yours just begins.
Apply today!
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