Caretaker wanted at Powerleague
Role Purpose
The overall purpose of the Caretaker role is to ensure the club is maintained to a high standard in all areas. This is a key role to ensure our clubs are always shown in their ‘best light’ to all visitors. From our entrances, through to our pitches and our clubhouses, our Caretakers ensure everything is in working order and looks the part, whilst always maintaining the safety of our customers. The caretaker will have key holder responsibility and be accountable for stock and club safety in the absence of the Club Manager.
Key Responsibilities
Operations
* Maintain the pitches, including redistribution of rubber crumb, white lining, brushing, and netting.
* Manage all internal areas of the club ensuring high standards of cleanliness and safety.
* Work to a Maintenance Schedule to ensure the above standards are met regularly.
* Complete general maintenance tasks as deemed appropriate by the Club Manager.
* Ensure all vending machines are kept fully stocked, operational, and well presented.
* Ensure the club is compliant with company Health and Safety policies and procedures.
* Complete risk assessments and pitch check sheets.
* Carry out weekly fire tests.
* Carry out bi-weekly beer line cleans and cellar management.
* Carry out weekly Legionella controls - temperature checks and flushing.
* Record and check all stock deliveries before acceptance.
* Store stock neatly and rotate to avoid reaching sell-by date.
* Conduct weekly lighting audits.
* Identify and report maintenance needs to the management team, advising on necessary actions.
Customer
* Deliver outstanding customer service at all times.
* Fulfill all reasonable requests from customers to ensure their comfort, satisfaction, and safety.
* Handle challenging situations with empathy and understanding, making decisions to resolve issues.
* Prioritize the customer in all activities.
* Gather customer feedback and relay it to your line manager.
Finance
* Control expenditure and work within a budget for repairs or replacements.
* Ensure the club and vending machines are secure.
* Source cost-effective solutions for repairs and issues.
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