Connect Appointments have a new opportunity for an IT Technician to join our Broxburn based production client. What's on offer? £30,000 to £35,000 per annum Initial three month contract Working as an IT technician, your duties will include but not limited to: Work to ensure the business's IT systems are configured and developed in line with business needs. This includes working with users to ensure that the investment in existing systems and technology is exploited to its full potential and is capable of providing timely and accurate business intelligence Report SLAs and KPIs for ICT service delivery, including monitoring of third-party service level agreements When required liaise with external IT providers, which includes but is not limited to: managed service contracts, line of business systems, finance systems, HR systems and more Minimising downtime of the Company's IT infrastructure, business systems and communications Engage with end-users to improve process, practice and productivity Liaise with a range of internal and external stakeholders Ensure legal compliance To be successful in the IT Technician role, you will ideally have the following skills, traits and experience: Proven work experience in IT support Associate degree or advanced apprenticeship in Computer Science or relevant disciplines In-depth knowledge of Windows, Mac, Linux and UNIX operating systems Practical experience with internet and network security protocols Problem-solving skills Technical documentation skills Organisational and interpersonal skills Interested? Apply now or give us a call of 01506 449 944. CALIV