Overview
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing...
Responsibilities
Are you a people person looking for a career with a little more fun? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time. No experience? No worries! If you've got pockets full of passion, positivity and Parkdean team spirit, we'll teach you all the skills you'll need to succeed in your new role.
* Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience.
* Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone.
* Support and assist with owner and guest requests and feedback and resolve issues promptly.
* Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
* Assist in delivering memorable events for both owners and guests.
Location
Helston, Cornwall (Lizard)
Employment Type
Permanent, Full-time
Benefits
* The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!
* You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
* Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.
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