Overview
Join to apply for the Membership Sales Advisor role at Village Hotels.
Work, grow and play at Village Hotels, where we create lively, modern spaces for guests to work, eat, relax, play and exercise.
Responsibilities
* Meet and engage with potential new members in person or by phone, and give them a tour of the club.
* Understand individual member needs and tailor service and communication to help them start their fitness journey.
* Demonstrate how Village Gym facilities and services meet member goals and advise on additional products and services to support those goals.
* Present Village Hotels offerings in a positive, enthusiastic manner to attract new members and drive membership sales.
* Collaborate with other departments to deliver a seamless member journey.
Benefits
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a guest and breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on food and drink purchased on or off shift at Village Hotel pubs & Grills.
* 30% discount in Village Hotel Starbucks stores.
* Excellent training and development including Rising Stars and Talent Academy programmes.
* Mobile Gaming training platform for a dynamic training experience.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and healthcare benefits and monthly well-being programmes for all employees.
* Mental well-being support, with access to mental health first aiders and up to 2 mental health days per year.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme with support and counselling.
* Flexible working hours.
* Supportive, inclusive work environment with regular team events and recognition schemes.
* Anniversary rewards for service milestones, pension, life insurance, and more.
* Company car-related benefits, birthday time off, and various other perks as per contract.
What we need from you
* A natural ability to interact with all types of people using effective selling techniques and a belief in sales through service.
* A passion for leisure, fitness and customer service.
* Ability to understand individual needs and tailor service and communication accordingly.
* A drive to achieve and exceed targets.
* A team mentality and ability to build great relationships within leisure and other departments.
Compensation
* This role is offered with uncapped commission, with a realistic OTE of an additional £4,800 per annum.
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
Location notes: Altrincham, Manchester, Stockport, Runcorn, Knutsford, Salford and surrounding areas in England, United Kingdom. Applications indicate interest in multiple locations.
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