Job Description
CNI Monitoring SME (SC Cleared / Eligible)
đź“Ť Location: Warwick / Wokingham (initial training in Warwick)
🏠Working Arrangement: 3 days per week onsite
đź“… Contract Length: 6 months initially (likely extension)
đź’· Day Rate: ÂŁ360 per day (Inside IR35)
About the Role
We’re looking for a CNI Monitoring Subject Matter Expert to provide deep technical expertise in monitoring solutions within a critical national infrastructure environment. You’ll play a key role in ensuring high availability and performance of essential IT services through effective monitoring, troubleshooting, and optimisation.
You’ll join a collaborative technical team, managing your own deliverables and engaging with both Application and Infrastructure teams to drive excellence in monitoring and operational resilience.
Key Responsibilities
1. Act as the primary technical authority for monitoring solutions.
2. Configure, manage, and maintain BMC monitoring tools (BMC / BHOM / TSOM).
3. Monitor, analyse, and troubleshoot alerts and events to quickly resolve issues.
4. Develop and maintain service models to understand dependencies and system health.
5. Support incident and problem management processes across the monitoring ecosystem.
6. Drive ...