Job Description
Hire Controller – Full-Time, Permanent | Manchester
Are you a confident communicator with a talent for organisation and customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you!
A fantastic opportunity has opened up for a Hire Controller to join a busy, high-performing depot team based in Manchester .
What you’ll be doing:
* Handling incoming calls, responding to enquiries, and resolving customer needs efficiently.
* Creating quotes for equipment hire and following up with customers to convert enquiries into bookings.
* Coordinating with depots and teams for plant allocation and scheduling.
* Raising cross-hire orders and liaising with accounts to set up new customer accounts.
* Generating job paperwork including delivery and off-hire notes.
* Ensuring all enquiries are logged, followed up, and escalated when necessary.
* Supporting compliance with quality and environmental standards.