Salary
£35-50k Per Annum - Depending on Experience
Position summary
The Internal Sales Account Manager role is the operational heartbeat of our Sales function.
The role is to support the external sales team, managing appointments, raising quotes and proposals and liaising with existing clients to assist the team in hitting its targets.
Will suit a Personal Assistant who has worked with exec teams wanting to move into an internal sales position as much as somebody who already has that experience as an ISAM.
Key working relationships
Enterprise & Commercial Account Managers & Directors
Vendor Account Managers (Microsoft, HPE, Cisco, etc.)
Procurement & Logistics
Service Delivery / Project Management Office
Finance & Credit Control
Senior Management Team (for pipeline reporting)
Core duties
Sales support
Draft and issue accurate quotations within agreed SLAs
Register deals with vendors, secure special pricing and track approvals
Provide shipment updates and Proof of Delivery (POD) to clients
Maintain and refine a Preferred Suppliers Matrix to optimise cost and lead-times
Data & reporting
Own CRM data quality—opportunity stages, values and close dates
Produce a concise weekly forecast pack for the Senior Management Team
Monitor quote-to-order conversion and highlight bottlenecks
Process improvement
Review end-to-end sales-admin workflows; document SOPs and drive automation where feasible
Liaise with Finance to streamline order-to-cash hand-offs
Required Experience
Minimum 3 years working in an inside-sales, sales-admin or sales-operations experience within an MSP, VAR or IT reseller
Proven Record of Managing relationships with IT Distributors and Partners.
Knowledge of raising deal registrations with Partners and gaining best commercials.
Hands-on with CRM and quoting platforms
Sound knowledge of vendor deal-registration processes and incentive programmes
Strong Microsoft Office Skills (Word, Excel, PowerPoint, Outlook)
Must be located and have the necessary paperwork to work within the UK
Desirable
Vendor sales accreditations (e.g. Microsoft, Cisco)
Prior PA assistance to Senior Exec Teams
Personal attributes
Highly organised “traffic controller” mindset, comfortable juggling competing deadlines
Pro-active and ‘Can do’ attitude towards all tasks.
Self Starter and Self Motivated with an aim to make those around them more efficient
Somebody who is passionate, excited and capable
Works well individually but can also be a strong team player.
Detail-oriented yet commercially aware (margin, lead-times, T&Cs)
Confident communicator with vendors, clients and senior stakeholders alike
Great Telephone Manner
Location - Hybrid Role
Home based role with easy access to London and Milton Keynes for office days and meetings