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Digital success centre assistant

Cardiff
Educators Wales
Assistant
Posted: 27 October
Offer description

Salary: £21,122 – £21,831 pro rata based on an FTE Salary of £24,426 – £25,246 per annum

Cardiff and Vale College are looking for a Digital Success Centre Assistant based within our City Centre Campus with the expectation to cover other campuses as needed. The successful candidate will be primarily responsible for researching, supporting, and promoting digital technologies within the Success Centres (libraries) and across the curriculum.


Responsibilities

* Supporting learners and staff within the Success Centres in their use of the resources and facilities.
* Promoting the use of e‑books and other digital tools within the Success Centres and in the classroom.
* Contributing to the use of mobile technologies e.g. developing the use of social media and emerging software applications.
* Providing excellent customer service to all users of the Success Centres.
* Conducting Success Centre tours to new students.
* Managing the environment and behaviour to ensure the learning space is appropriate for all users.

You should possess a relevant qualification either to Level 3 (NVQ Level 3, A Level) and a minimum of Maths and English GCSE, grades A to C. An IT qualification at Level 2 is also desirable for this post.

Welsh language skills are not essential but would be desirable for this role.


Benefits

We offer a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work scheme, the Headspace app, and money‑saving benefits through our Reward Gateway scheme.

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

The closing date for completed applications is 31/10/2025 at 11:59pm

To find out more or apply go to www.cavc.ac.uk or contact the Human Resources Department on 02920250311 or recruitment@cavc.ac.uk.

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up‑to‑date DBS check. This is a contractual agreement that must be in place before your employment starts.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks. You must have provided two references, one from your current or most recent employer. We will contact your referees upon appointment.

Registration with the Educational Workforce Council for Wales (EWC Wales) is a mandatory requirement of the post.

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.

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