Engineering Technician - Level 3
Permanent – Competitive Salary on offer.
Ocado Logistics, part of Ocado Group, is a global technology company specialising in online grocery and e-commerce fulfillment, handling the transport and logistics. Our highly automated Customer Fulfilment Centres are incredibly fast‑paced and utilise groundbreaking technology. The Dordon CFC, a £200 million facility, is the worlds largest, most productive, and sophisticated grocery fulfillment centre of its kind. Thousands of orders are dispatched daily from our state‑of‑the‑art Customer Fulfilment Centres.
About the role
We are hiring for an experienced, hands‑on Engineering Technician to join our Engineering Operations team based at CFC Dordon. This site is one of our oldest CFCs – working with cogs, conveyors, and essential mechanical handling equipment. Your expertise will be crucial in ensuring our 24/7 operations remain seamless and efficient.
In your role as Engineering Technician you will carry out planned maintenance across the site and diagnose equipment breakdowns and action repairs where possible. You will be working closely with other departments finding ways to increase machine reliability on existing and new equipment. You will work shift patterns to support continuous operations, benefiting from a competitive salary and benefits.
Key Responsibilities
* Diagnose and rectify equipment malfunctions: systematically identify and resolve mechanical, electrical, or software anomalies in materials handling equipment (MHE) to mitigate operational interruptions.
* Analyse data to ascertain and deploy enhancements for MHE performance: collect and interpret data from diverse sources to proactively identify inefficiencies and implement improvements, ranging from minor adjustments to significant system overhauls.
* Compile and monitor data pertaining to MHE and maintenance operations: accurately document and analyse all maintenance activities to track KPIs such as uptime, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and Overall Equipment Effectiveness (OEE) for strategic decision‑making and continuous improvement.
Key Skills & Experience
* Strong electrical or mechanical background, ideally within an FMCG environment.
* A Level 3 engineering qualification (e.g., NVQ Level 3, BTEC National Diploma, or equivalent) in an electrical or mechanical discipline.
* Recent (within 6 months) hands‑on mechanical and electrical engineering experience with traditional industrial machinery (cogs, conveyors, heavy plant equipment).
* Proficient in fault analysis and problem‑solving, particularly with control systems.
* Good technical aptitude with automation hardware and software, encompassing both reactive and preventative maintenance.
* Working knowledge of automated warehouses and their technical components.
* Experience in demanding, hands‑on environments such as Network Rail, the Armed Forces, heavy manufacturing, or traditional warehouse/logistics operations.
What you can expect in return
At Ocado we believe in a workplace where everyone feels valued and supported. You’ll find a safe and collaborative atmosphere, an award‑winning recognition programme, competitive salaries, and an exclusive employee discounts package that includes extensive healthcare coverage, a healthy work‑life balance, and benefits to support your well‑being throughout every stage of your career.
Important Note: You must have the Right to Work in the UK to be considered for this role. We are unable to provide sponsorship for this role.
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