Primary location: Lancaster, Pennsylvania
Relocation offered: No
Employment status: Full‑time
Travel: –10%
Non‑compete: No
The estimated base salary range for this role is $72,000 to $105,000 per year. Individual pay is based upon location, skills and expertise, experience and other relevant factors.
What You’ll Be Doing – Project Management for Custom Projects
* Manage medium to large custom projects to achieve cost, margin, schedule, performance, and quality targets.
* Oversee project execution from order receipt through shipment and invoicing.
* Manage project risks to ensure customer satisfaction and minimize claims.
* Maintain accurate and up‑to‑date project documentation and files.
* Manage customer communication throughout the lifecycle of the project.
* Lead the change order management process.
* Provide leadership to the project team—including CAD designers, project coordinators, and order preparation teams.
* Ensure accuracy, quality, and timeliness of the submittal process.
* Manage the flow of project information between customers and internal teams.
* Identify project risks and recommend corrective actions.
* Coordinate with suppliers to ensure mock‑ups are completed before production.
* Oversee preparation and routing of approval packages and required sign‑offs.
* Utilize Newforma project management software to track project progress and communications.
Business & Sales Support
* Partner with the Sales team to develop value‑engineered solutions that meet customer budgets.
* Support the bidding and quotation process for custom specialty ceiling solutions.
* Participate in sales calls to provide technical expertise on products and installation.
* Provide technical education and support to internal and external customers.
* Assist with on‑site technical support for installation or claim‑related issues.
* Use Oasis takeoff software to create project takeoffs.
* Collaborate with architects, contractors, and distributors to review project requirements.
* Interpret architectural drawings and design requirements.
* Partner with vendors to identify technical solutions and product options.
* Create pricing strategies to maximize project margins.
* Coordinate with operations teams to ensure quotations are accurate and delivered on time.
What Will Make You Successful
* Strong project management skills with the ability to manage complex projects from start to finish.
* Ability to build strong relationships with customers, architects, contractors, and internal teams.
* Strong organizational skills and ability to manage multiple projects simultaneously.
* Strong communication skills when working with both technical and non‑technical stakeholders.
* Ability to identify risks early and proactively develop solutions.
* Attention to detail and ability to manage documentation and project communications effectively.
* Strong analytical and problem‑solving abilities.
* Ability to balance technical expertise with customer service and sales support.
Qualifications
* Associate’s degree required, ideally in Architecture, Engineering, Construction Management, or a related technical discipline.
* Bachelor’s degree preferred in a related technical field.
* 5–10 years of project management experience, ideally in construction or a related industry.
* Knowledge of AutoCAD and ability to read architectural drawings.
* Strong proficiency in Microsoft Excel and Word.
* Strong mathematical abilities including margin calculations, square‑footage calculations, and cost analysis.
* Strong organizational skills and attention to detail.
* Excellent written and verbal communication skills.
What Makes You Stand Out
* Experience working in the construction or building materials industry.
* Familiarity with estimating, blueprint reading, and the construction bidding process.
* Experience using Newforma project management software.
* Experience using Oasis takeoff software.
* Experience collaborating with architects, contractors, and design teams on complex custom projects.
* Ability to identify value engineering opportunities to improve cost, performance, or lead time.
Travel varies depending on project assignments but is typically less than 10% and may include visits to job sites, customers, vendors, or training events.
Armstrong is committed to engaging a diverse, purpose‑driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
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