Workshop Controller - Milton Keynes
Hours: Monday to Friday, NO weekends
Salary: Up to £32,000 + bonus
This is working for one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. They are an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Workshop Controller Duties
• Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
• Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
• Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
• Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
• Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
• Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
• Manage parts ordering through the dealership’s workflow system; ensure accurate job number matching and storage in designated parts racks
• Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols
Key Requirements
• Previous experience as a Workshop Controller. We’re looking for a Mechanic, Service Technician, or similar technical professional who’s ready to step into a leadership role
Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
• Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
• A flexible and proactive attitude with a passion for team development and operational excellence
Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount
Any applications will be 100% confidential.
Consultant – Jason Evans - Octane Recruitment
MDLOJ
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
All applicants for this Workshop Controller role are treated with 100% confidentiality