Credit Controller
Location: Peterborough (Office-Based) Salary: £35,000 £40,000
This is an office-based
About Trade Mastermind
Trade Mastermind is the UKs No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment.
The Role
We are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.
This role is ideal for someone with a sales-style mindset confident on the phone, comfortable negotiating payment, and able to balance firmness with professionalism. You will play a critical role in protecting cash flow while maintaining strong, long-term client relationships.
Key Responsibilities
Take full ownership of the credit control cycle, driving timely and consistent customer payments
Build strong, professional relationships with clients, using influence and rapport to secure payment commitments
Proactively chase overdue invoices through confident phone-based and written communication
Negotiate payment plans where appropriate, balancing commercial outcomes with customer retention
Challenge non-payment constructively and handle objections with confidence and credibility
Monitor customer accounts, assess risk, and manage credit limits and terms
Investigate and resolve invoice queries or disputes quickly to remove barriers to payment
Work closely with sales and internal teams to ensure alignment on customer accounts
Produce regular reports on debtor position, aged debt, and cash-flow risk
Implement strategies to reduce aged debt and improve overall payment performance
Skills & Experience Required
Proven experience in credit control, accounts receivable, collections, or a similar role
Strong, persuasive and negotiation skills- confident influencing payment outcomes
Excellent telephone manner with the ability to handle challenging conversations professionally
Commercially minded, resilient, and results-driven
Able to balance relationship-building with firm credit control
High attention to detail with strong organisational skills
Confident using financial systems and Microsoft Office (especially Excel)
Comfortable working in a fast-paced, performance-focused environment
What We Offer
Competitive salary of £35,000 £40,000
Clear development and progression opportunities
High-performance, entrepreneurial culture
Opportunity to work with a nationally recognised brand
Tailored training and development aligned with career goals
Modern, high-spec office environment
Free on-site parking
Sponsored qualifications and development opportunities
Company pension scheme
Opportunity to be part of a business reshaping the construction sector
While experience in credit control or accounts receivable is desirable, we are far more interested in the right personality. Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.
Please note: This is a fully office-based role in Peterborough.
If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.
Job Types: Full-time, Permanent
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