Sales Account Manager Location: Poole Salary: £26,000 per annum bonus Hours: Monday – Friday We’re looking for a driven and organised Sales Account Manager. This role focuses on managing existing accounts, identifying new business opportunities, and ensuring seamless coordination across sales, production, and service teams. It's an excellent opportunity for a motivated individual to build a long-term career within a technical and fast-growing business. Duties – Serve as the main point of contact for internal customer enquiries, quotations, and order updates. Provide support to the external sales team by preparing quotations, proposals, and product information materials. Engage proactively with existing customers to identify opportunities for upselling and cross-selling. Assist in sourcing and managing new business leads via CRM tools, marketing initiatives, and industry research. Ensure CRM systems are kept up to date with accurate customer data and activity tracking. Work closely with production, logistics, and finance teams to coordinate timely order fulfilment and keep customers informed. Compile sales reports, order summaries, and pipeline updates for internal management reviews. Collaborate with the marketing team to support campaigns, exhibitions, and promotional events. Suggest and implement ideas to enhance customer engagement and improve internal sales processes. Skills – Proven experience in business development, sales support, or customer service roles Strong communication skills with the ability to build and maintain professional relationships Highly organised with strong attention to detail Proficient in Microsoft Office, especially Excel, Outlook, and Word To apply, or for more information please contact Shannon on (phone number removed) or email (url removed)