Receptionist – Bupa Dental Care, Withington (Manchester)
Contract: Fixed-term (with potential to become permanent)
Hours: Full-time, Monday to Friday, 8:30am – 5:30pm
Are you an experienced, ambitious, and motivated Receptionist looking for your next challenge?
Here at Bupa Dental Care Withington, we’re looking for a friendly and professional individual to join our busy 6-surgery mixed NHS and Private Practice.
Located on the outskirts of Manchester, our practice offers the best of both worlds — close to city life while enjoying a relaxed suburban setting. We provide free parking and have excellent transport links, making us easily accessible.
What you’ll be doing
1. Greeting and assisting patients, ensuring an excellent patient experience
2. Managing patient appointments, taking payments, and processing insurance claims using our computer systems
3. Handling patient enquiries both in person and over the phone
4. Completing general administrative and back-office tasks to support the wider dental team
About you
We’re looking for someone who is:
5. Experienced in a reception, administration, or customer service role (healthcare experience preferred but not essential)
6. Organised, confident, and proactive in a fast-paced environment
7. Friendly, professional, and passionate about patient care
8. Comfortable using IT systems and learning new software
Why join Bupa Dental Care Withington?
9. Work with a globally recognised healthcare brand
10. Be part of a patient-focused, supportive team
11. Enjoy free parking and great transport links
12. Opportunity for the role to become permanent
If you’re ready to make a difference and build a career with a respected global healthcare provider, we’d love to hear from you.
Apply today and join the Bupa Dental Care Withington team!
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
13. Meeting and greeting patients, providing a great first impression and patient journey
14. Booking and amending appointments, answering the phone, updating patient records
15. Co-ordinating the care packages for our patients that has been provided by our clinicians
16. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
17. Excellent customer service skills face to face, telephone and via email
18. Supporting the Practice Manager and clinical team with the smooth running of the practice
19. Handling payments
20. Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
21. Ability to be positive and professional in a fast-paced environment
22. Previous administration or receptionist experience, preferably within a healthcare setting
23. Strong communication skills face to face, via telephone and email
24. Proficient with Microsoft Word and Outlook with overall strong organisation skills
25. Previous experience with promoting company products and services
26. Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
27. Competitive pay rates and the opportunity to increase this through training and development
28. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
29. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
30. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
31. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
32. Discounted dental insurance which can be extended to immediate family members.
33. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
34. Wagestream – Access your income before payday, if and when you need it.
35. Access to career pathways and support throughout your working life with Bupa Dental Care
36. And many more, just ask.
Benefits
- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!