Retail Operations Manager
Are you truly ready to lead and inspire multiple store teams in a fast-paced, ever-changing retail environment?
Can you confidently take full ownership of financial performance while ensuring every store meets the highest standards of safety and service?
We are seeking a dynamic and experienced Retail Operations Manager to oversee the day-to-day performance of multiple convenience retail sites. This is a field-based role requiring a hands-on leader with a passion for retail excellence, team development, and operational efficiency. You’ll thrive in a demanding, fast-paced environment, where no two days are the same — driving commercial performance, leading high-performing teams, and ensuring the highest operational and safety standards across your area.
Lead and support a portfolio of convenience retail sites to deliver operational excellence.
Coach, mentor, and develop Store Managers to achieve KPIs and growth targets.
Take full ownership of store P&L, budgets, and financial reporting, ensuring profitability across the area.
Monitor compliance with food safety, health & safety regulations, and licensing requirements.
Provide guidance on HR-related issues including performance management, recruitment, and employee relations.
Proven multi-site retail management experience, ideally within convenience or food retail.
Strong understanding of food safety, health & safety, and compliance regulations.
Demonstrated ability to manage store-level P&Ls and budgets effectively.
Field-based management experience with the ability to travel regularly.
Confident and effective leader with excellent people management skills.
recruitment, disciplinary, absence management).
Competitive salary and performance-based bonuses
Company vehicle, laptop and phone
Ongoing professional development opportunities
Employee discount and other benefits