Overview
Location: EE Warrington Contact Centre
Salary: 37.5 Hours Per week (Full time) - £25,087.00 (£12.82 p/h) rising to £25,684.00 (£13.12 p/h) at 8 months in role.
Shift Pattern: 12 Hour shift pattern, with every other weekend off
Start Date: 3rd November 2025
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership; you’ll be there for the customer supporting them all the way.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* A great starting salary of £25,087.00 rising to £25,684.00 after 8 months of being here.
* Huge discounts of EE & BT products including your Mobile and Broadband, saving hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and will support you to achieve the career you want.
* Season Ticket Travel Loan to help with travel costs to and from work up front.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Administrative and Support Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr