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Expeditor - customer support (6 months)

Cockermouth
Permanent
Westlakes Recruit
Customer support
Posted: 21 January
Offer description

Role Purpose The Expediting role focuses on monitoring production and supply timelines, identifying potential delays, and taking proactive action to resolve issues before they impact operations. Keeping stakeholders updated in the event of any delays whilst ensuring order feedback is up to date. By coordinating closely with procurement, planning, production, and logistics, the Expeditor helps maintain uninterrupted workflow, supports on-time delivery of finished goods, and contributes to efficient, cost-effective manufacturing operations. Key Responsibilities To provide a point of contact for all external customers. To notify the planner(s) of customer priorities, working with the planner to schedule accordingly and therefore ensure customer requirements are met. Where required attend daily production meetings to establish the status of planned orders within manufacturing and to identify any of these which may be at risk of late delivery. To maintain close liaison with logistics where completion of planned orders is close to a shipping deadline or where special packaging or certification is required. To work closely with shipping to ensure the timely closure of shipments. To feed back to customers in a timely manner information from production meetings or from planners regarding reschedules which may impact upon our ability to deliver on time against customer requirements Maintaining lead times for manufactured product and proactively...

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Expeditor - customer support (6 months)
Cockermouth
Permanent
westlakesrecruit
Customer support
€30,000 a year
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Home > Jobs > Service jobs > Customer support jobs > Customer support jobs in Cockermouth > Expeditor - Customer Support (6 Months)

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