Fife Women’s Aid (FWA) is a registered Scottish charity with over 30 years’ experience of providing services to women, children and young people who have experienced domestic abuse.
We are seeking a Housing Management Worker to join our team and look after refuge accommodation across Fife, ensuring it is presented to a high standard.
Job Purpose
The purpose of this post is to provide domestic set‑up, cleaning and basic repair services for all FWA properties. The role contributes as a team member to meeting the aims and objectives of FWA and involves contact with women and children who have experienced domestic abuse.
Reporting to
Business/Team Manager.
Key Activities
* Work as part of the Housing Management team, with minimum supervision, to maintain high standards in all FWA premises across Fife.
* Carry out deep cleaning and preparation of vacated accommodation to achieve the turnover and reset of refuge properties within target times and to agreed standards.
* Maintain standards in all FWA offices and undertake cleaning tasks in FWA offices when required.
* Co‑ordinate the setting up of new properties including furnishings, equipment and utilities.
* Assist FWA support workers, where needed, to help families admitted to refuge accommodation.
* Communicate in a compassionate way during interactions with women, children and young people in refuge accommodation while maintaining appropriate boundaries for the role.
* Assist FWA support workers, where needed, with the co‑ordination of packing and removal support for families moving out of refuge; pack all belongings left by service users in refuge and label accurately.
* Monitor keys, lock changes, access and security of FWA refuge accommodation and offices.
* Provide basic DIY, decorating and maintenance for refuge accommodation.
* Be responsible for collecting, receipting and lodging all monies with the business support team in a timely way.
* Liaise with external contractors to allow access for repairs, maintenance, servicing and health and safety inspection of equipment in all FWA properties.
* Take responsibility for stock control of cleaning materials, equipment, linen and stores.
* Maintain accurate and up to date records on the FWA database (Oasis) and ensure timely relevant communication with other teams.
* Take responsibility for own administrative tasks including photocopying and use of IT equipment.
* Comply with relevant health and safety legislation and good practice as set out in FWA Health & Safety policies and procedures.
* Perform other duties as reasonably required by the management team and show commitment to ongoing personal development including relevant training.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions. Membership of the Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post. For further information about the role, including the job description, person specification and to make an application, please visit our website.
Applicants must meet the person specification to be shortlisted.
Closing date: 4:30 pm on Friday 7 November 2025
Interviews will be held: Thursday 20 November 2025
Equal Opportunity: Only women are eligible to apply for this post due to Genuine Occupational Requirement (Schedule 9; Equality Act 2010). Fife Women’s Aid welcomes applications from women from all sectors of the community.
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