About The Role About The Role Title: Retail Security Supervisor Pay: £15.00 per hr Shift: 5 days out of 7, including bank holidays and weekends A fantastic opportunity has arisen within Bidvest Noonan for a Security Supervisor who will work at our clients premises within our retail portfolio You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require the supervisor to be SIA licenced The security supervisor is required to provide an efficient, effective and professional security service, covering the varied roles within our clients premises. Duties as a Security Supervisor Oversee staff training, performance, disciplinary and other operational aspects To ensure compliance with all statutory and relevant company and client policies Management of operational roster, absence reporting and other operational documentation, knowledge of Time Gate is advantageous. Maintenance of all records and logs such as patrol logs, CCTV checks etc Reporting of incidents and training security team personnel on how these reports should be recorded and escalated Coordination of appropriate responses to emergencies and incidents Ensuring exceptional customer service and security performance throughout the security team Performance reviews of security team Monitoring access control & CCTV To own and deliver the range of security services required to meet/exceed the Customer requirements and add valued support to the management and delivery of the operational services To enhance the relationship with the customer and ensure the appropriate and timely response to all security issues and events Maintain paperwork & records to a high standard to be in line with audit requirements. Job role requirements as a Security Supervisor Frontline SIA licence Door Supervision CCTV Licence First Aid Substantial operational security experience Good oral and written communication skills Good technical knowledge as well as the ability to multi-task Be able to work under pressure whilst keeping calm and in control Visa enabling the holder to work in the UK on a full-time basis About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.