DP World is recruiting a Shift Manager to join our fast‑paced operation in Hinckley. In this role you will be responsible for the planning, management and coordination of the evening shift (Monday‑Friday, 16:00‑00:30).
Responsibilities
* Responsibility and control of the shift ensuring the highest level of service is available at all times.
* Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non‑achievement of the set KPIs.
* Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers.
* Coordination of all shift activities within the Operation including productivity, cost control, resource utilisation and service achievement.
* Responsible for all H&S on site during your shift period.
* Respond effectively to situations arising on shift ensuring efficient operational output.
* Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives.
* Ensure teams are effectively skilled, motivated, trained and resourced.
* Strong previous management experience within a fast‑paced logistics operation.
Qualifications
* Excellent communication skills with expertise in managing customer relationship.
* Good level of Maths and English.
* Proven experience in leadership and development of teams (skills/training etc).
* Strong understanding of Warehouse Management Systems and MS‑Office.
* Team player, have strong communication skills, fast‑paced environment, able to work independently and be goal‑oriented, proactive work with a high level of commitment.
We offer a market competitive compensation package.
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