Job Title: Store Manager
Location: Ilkeston
Salary: Up to £26,000 per annum plus great bonus and benefits scheme
Role: Permanent
Overview
Our client is a household name in the hospitality sector and has become a much loved and trusted brand nationally. They currently have over 800 stores throughout the UK and are constantly growing and expanding. Our client prides themselves on the high quality and great value for money of their products as well as delivering exceptional service to all customers.
Ideal Candidate
* A positive, enthusiastic and upbeat personality who can engage all team members and motivate them to deliver a great experience for all customers.
* Previous experience managing a busy store environment within the branded hospitality, catering or retail industry and the ability to deliver Key Performance indicators is essential.
* Experience working in an environment which is focused on pace and delivery of brand standards is essential.
* Past experience recruiting and developing team members and progressing people within your current brand.
* You will live and breathe customer service and relate every decision back to the customer.
* A current Unit Manager, Store Manager, Assistant Manager or Duty Manager who is looking to progress to other management levels in the near future and beyond!
* Punctual, reliable and willing to go the extra mile, you will thrive on achieving targets and love the buzz of a site that is busy.
* Effective planning, time management and strong communication skills.
* A Full UK Driving License is preferred with the ability to progress to larger sites in the future.
Key Responsibilities
* Manage a busy team and take a hands‑on approach to all aspects of the site.
* Deal with and resolve any customer complaints or queries to a high standard and ensure all customers are satisfied with their visits to the site.
* Ensure the team is driving the highest standards of customer service and go the extra mile for all customers.
* Follow brand standards and lead by example in the delivery of the standards for the site.
* Train all team members to have an in‑depth knowledge of all products and services within the site.
* Organise daily and weekly staff scheduling to ensure the right people are on site at the right time.
* Follow company stock procedures and process food deliveries.
* Ensure Health & Safety and hygiene procedures are maintained and followed by all team members.
Developer](commutable Locations)
Derby, Nottingham, Ripley, Belper, Alfreton, Long Eaton
Equal Opportunity
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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