London | Hybrid | £55,000 – £65,000 + strong benefits | 4-day week
Do you understand how buildings really operate behind the scenes?
Do you enjoy combining engineering insight with client-facing commercial impact?
Would you like a 4 day week!?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager to help major property owners optimise building performance using advanced analytics and real-time data.
Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency.
This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join
* Genuine opportunity to shape performance outcomes across large building portfolios
* Work for a purpose-driven scale-up delivering measurable energy and carbon reduction
* Exposure to enterprise clients and senior stakeholders
* Fast-growing tech environment with strong investment backing and product innovation
* Collaborative, supportive and sociable team culture
The Role
* Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth
* Act as the technical interface between engineering teams and client stakeholders
* Analyse HVAC, metering and building control performance to drive optimisation
* Deliver training, insights and ongoing advisory support to ensure platform adoption
* Lead regular performance reviews and identify opportunities to expand contracts
* Translate technical data into clear commercial and operational recommendations
* Support continuous product improvement through structured customer feedback
* Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile
* Strong experience in technical account management or building services engineering
* Deep understanding of BMS systems — particularly Niagara (essential)
* Solid knowledge of HVAC systems, controls strategies and energy optimisation
* Experience with integration protocols such as BACnet, Modbus or similar
* Comfortable engaging senior stakeholders while maintaining technical credibility
* Highly organised, analytical and naturally inquisitive
* Motivated by purpose, sustainability and real-world performance impact
* Degree or HNC in Building Services Engineering (or similar) advantageous
* Salary typically £55k–£65k depending on experience
* 4-day working week (30 hours)
* Flexible hybrid working model
* Enhanced holiday allowance
* Employee wellbeing and assistance support
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