Lettings Manager
Central London
Residential & Student Lettings
up to £45,000
We are currently seeking a proactive and results-oriented Lettings Manager to lead end-to-end lettings operations for a well-established and rapidly expanding residential portfolio, with a focus on high-quality student accommodation.
This is a fantastic opportunity to step into a dynamic leadership role in a fast-paced environment, where you'll play a key role in occupancy management, revenue generation, customer service, and team development. You’ll be based in a vibrant Central London office and work closely with operational teams across multiple UK cities.
Key Responsibilities
* Manage the full lettings cycle from marketing and enquiries to viewings, sign-ups, and move-ins.
* Maximise occupancy and rental income while hitting lettings KPIs and performance targets.
* Lead marketing initiatives across property portals and social media platforms.
* Act as the main point of contact for prospective tenants and guarantors, delivering exceptional customer service throughout.
* Qualify leads, book and conduct viewings, match applicants to properties, and handle follow-up communications.
* Ensure all lettings activity complies with relevant legislation, including Right to Rent and tenancy documentation.
* Coordinate closely with admin and operations teams to ensure seamless onboarding and property readiness.
* Monitor and report performance metrics to senior management.
* Support training and supervision of student brand representatives.
* Conduct market analysis to remain competitive in local markets.
* Assist in relationship management with both local and international agency partners.
Ideal Candidate Profile
* 2–3+ years of experience in residential lettings, ideally in student or PRS environments.
* Confident leader with a strong track record in managing performance and motivating teams.
* Excellent knowledge of UK lettings regulations and tenant law.
* Strong communicator with proven negotiation and organisational skills.
* Tech-savvy and experienced in using property management systems.
* Target-driven, self-motivated, and flexible with working hours (some evenings/weekends during peak periods).
* ARLA-qualified (preferred).
Role Details & Benefits
* 📍 Location: Central London (Oxford Circus)
* 🕘 Hours: Monday to Friday, 9am – 6pm
* 💼 Contract: Full-time, Permanent
* 💻 Equipment: Laptop and iPhone provided
* 💰 Salary: Competitive base + up to 20% discretionary performance bonus
* 🌴 Holidays: 25 days annual leave + bank holidays
If you are passionate about property, lettings, and delivering great customer experiences, and want to be part of a growing team with real career progression, we would love to hear from you.