Assistant Security Operations Manager
We are seeking a proactive, people‑focused Assistant Security Operations Manager to support the leadership of a 24/7 security operation protecting students, staff, visitors, and the wider University estate.
Reporting to the Security Operations Manager, you will help lead operational teams to deliver a responsive, high‑quality, and customer‑focused security service. This is a permanent, full‑time role (36.5 hours per week, 5 out of 7 days) with participation in an on‑call rota approximately one week in three, and an additional allowance is payable for on‑call duties.
Key Responsibilities
* Lead and supervise security teams and shift supervisors in delivering 24/7 operations
* Manage daily operations including staffing, resource deployment, and rota coordination
* Act as initial ground commander during emergencies and critical incidents, including escalation and liaison with emergency services
* Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements)
* Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests)
* Ensure compliance with University policies and statutory requirements, and support staff performance, training, and development
* Act as deputy for the Security Operations Manager when required
Special Conditions
* Occasional out-of-hours work due to incidents or major events
* On‑call duties approximately one week in three, with additional payment
* Overtime for critical incidents or planned events compensated via TOIL
About You
* Have experience in security operations with supervisory responsibility
* Be confident managing incidents in high‑pressure environments
* Be calm, decisive, and able to take control in emergencies
* Have experience managing staff performance and operational issues
* Be strong in communication, report writing, and incident documentation
* Understand investigations, evidence handling, and basic legal principles
* Be organised with strong planning and resource management skills
* Build effective working relationships with staff and partners
* Hold (or be willing to obtain) an SIA Door Supervisor licence
* Hold a full UK driving licence and be willing to work on‑call
Benefits
* Free counselling services through Health Assured
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Staff discount at Team Bath gym
* Staff discounts on postgraduate tuition fees
* Staff discount on language courses
* Generous employer contributory pension schemes
* Generous annual leave allowance with an additional 5 discretionary days
* A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
* Free entry to the Holburne Museum in Bath
* Local discounts and more
* A family‑friendly workplace
* An excellent reward package that recognises the talents of our diverse workforce
* Relocation allowance
* Visa reimbursement and interest‑free loan to help with the cost of some immigration expenses
We welcome applications from all genders, backgrounds, and people with disabilities.
Right to work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce unconscious bias in the assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
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