Join Our Team as a Contact Centre Customer Care Officer! Location: Kingswood, Bristol Contract Type: Temporary Hourly Rate: £12.85 Are you a customer service superstar looking for an exciting opportunity to make a difference in your community? Our client is on the lookout for enthusiastic and dedicated Customer Care Officers to join their Corporate Contact Centre team in Kingswood! What You'll Do: As a Customer Care Officer, you'll be the friendly voice on the other end of the line, providing essential support and guidance on our waste and recycling services. Your primary focus will be assisting customers with their garden waste subscriptions, ensuring they have a seamless experience. Here's what your day-to-day will involve: Handle Customer Enquiries: Resolve queries from customers applying for or renewing their garden waste subscriptions via telephone. Provide Expert Advice: Offer guidance on all aspects of the waste and recycling service, including booking garden waste sack collections. Support Online Access: Assist customers in navigating our online services, empowering them to access information with ease. Effective Communication: Use your tact and diplomacy to convey complex information in a clear and relatable manner. Collaborate: Work closely with various council departments and external organisations to resolve enquiries efficiently. Adhere to Policies: Ensure your work aligns with legislation, council po...