Salary: £37,000 - 45,000 per year Requirements: Knowledge of application & IT management practices and certifications (ITIL, Agile, DevOps, SRE, SDLC) In-depth, hands-on knowledge of and experience with enterprise and desktop applications Technical exposure to Terraform, SharePoint (integration), C#, SQL, PowerShell, Azure Storage, PowerApps, CI/CD and CRM systems Broad knowledge of programming languages and techniques Experience of Azure Cloud technologies including Azure DevOps, Azure portal, CLI, Arc & Azure Monitor Proficiency in troubleshooting and debugging applications Experience with monitoring & Observability tools Responsibilities: Own applications end to end, managing their full lifecycle and working with business stakeholders to agree and deliver appropriate support, resilience, and business continuity. Monitor and manage reliability against agreed metrics, partnering with IT monitoring teams and stakeholders to ensure sustained performance. Provide subject-matter expertise on reliability practices to support organisational goals and the reliability roadmap. Contribute to system design, application management, capacity planning, and architecture discussions, ensuring operational requirements (availability, performance, disaster recovery) are met. Participate in operational support and on-call rotations for supported systems and products. Prioritise and manage enhancements and defect resolution. Lead or contribute to problem management, including blameless post-incident reviews and root cause analysis with documented insights and recommendations. Collaborate closely with engineering, TMO, and delivery teams to enable high-performing systems management. Troubleshoot and ensure pro-active monitoring (including system health checks housekeeping) is in place. Ensure applications meet the needs of internal and external customers and support overall business success. Accountability for ITIL-aligned service management activities, including incident, change and problem management, as well as service improvements. Technologies: Azure C# CI/CD Cloud CRM DevOps Support ITIL PowerShell SQL SharePoint Terraform More: We are the Medical Protection Society (MPS), the worlds leading protection organisation for Doctors, Dentists, and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world. As a not-for-profit organisation, we ensure that our Members premiums are kept safe for support in case of complaints or claims. Our philosophy is to support safe practice in medicine and dentistry, while also campaigning for beneficial regulatory and legal reforms. We value our colleagues and aim to empower them through leadership development, fully-funded training courses, and peer-to-peer support, ensuring our Members best interests remain at the core. last updated 5 week of 2026