Job overview
1 x Fixed Term (maternity cover) hours
An exciting opportunity has arisen within the Paediatric Unit at The James Cook University Hospital to employ a Clinical Support Worker Higher Level The role within CYPED is to support the nursing team in providing direct patient care to children and young people.
We are an emergency department and care for children aged 0-18 years attending with medical and trauma related emergencies. We also have a co-located paediatric admission unit which GP can refer children to be seen by the paediatric team and you would be expected to work in both areas.
Applicants must have:
1. Numeracy and Literacy Level 2 (GCSE A-C/4-9)
2. Care certificate
3. Level 3 vocational qualification
or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties
and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of relevant legislation
Main duties of the job
We are a team committed to delivering and maintaining high quality patient care and are looking to attract a Clinical Support Worker Higher Level who shares our goal. In return we will support ongoing professional development and provide regular training opportunities.
Experience in health care is preferred, with experience working with children and young people desirable. Applicants must demonstrate effective communication skills, be enthusiastic, well motivated and share a commitment to team working.
***Must successfully complete the Accident and Emergency Competency Framework within 12 months of commencing the post. The post holder will be provided with education and training, and support with this completion and must be willing to attend appropriate departmental training sessions and role related courses***
Working for our organisation
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
Your Leadership Impact
Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
4. Numeracy and Literacy Level 2 or Maths & English (English Language or English Literature) GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (
5. Care certificate
6. Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation
7. ***Must successfully complete the Accident and Emergency Competency Framework within 12 months of commencing the post. The post holder will be provided with education and training, and support with this completion and must be willing to attend appropriate departmental training sessions and role related courses***
Knowledge & Skills
Essential criteria
8. Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
9. Time-keeping, planning and prioritisation skills.
10. Basic IT skills to use electronic patient records and other Trust systems.
11. Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
12. Working knowledge of legislation underpinning care provision.
13. Ability to demonstrate the importance of holistic person-centred care and related procedures.
14. Understanding of the importance of robust, accurate, clear, timely documentation.
15. Insight into behaviours and skills of a carer and the need for effective teamwork.
16. Knowledge of Safeguarding
Experience
Essential criteria
17. Experience of working in health or social care.
18. Experience of undertaking and recording clinical observations and escalation of changes or findings.
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