Our Client,Europe's top companies in the logistics sector are recruiting for a Logistics Administrator for their Redditch Depot.
To coordinate and support the logistics function from the office, acting as a key liaison between warehouse operations, transport, and the client. This role ensures accurate tracking, communication, and administration of all inbound and outbound logistics activity. You'll manage planning, reporting, system updates, and client queries to keep the operation running smoothly.
Key Responsibilities
1. Maintain communication with the Warehouse Supervisor and Transport Department to track daily operational progress.
2. Coordinate order flow, dispatch schedules, and SLA monitoring to ensure client expectations are met.
3. Respond to client emails professionally and promptly with operational updates or issue resolutions.
4. Liaise with transport partners and carriers to resolve booking issues or delays.
5. Maintain accurate records of inbound/outbound movements, returns, and trailer planning.
6. Manage WMS updates (e.g. Mintsoft, AS400) and ensure orders are correctly processed in the system.
7. Support incident reporting and escalation processes where operational risks or service delays occur.
8. Assist with training documentation, process improvements, and communication briefs where needed.
9. Carry out any ot...