Values As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Job Description Summary To provide a professional, friendly and efficient front-of-house service at the Nottingham Head Office while taking responsibility for the effective day-to-day management of the office environment. Job Description SPECIFIC RESPONSIBILITIES : Reception / Front of House Act as the first point of contact for all visitors to Head Office, providing a welcoming and professional reception service; ensuring they are signed in and out in line with company procedures. Maintain the visitors’ register and ensure visitor compliance requirements are followed. Ensure the reception and front-of-house areas are clean, tidy and presentable at all times. Handle all incoming telephone calls, directing them to the appropriate extension and taking clear, accurate messages where required. Make outgoing calls when necessary. Maintain and update a daily log of key personnel onsite to support urgent contact requirements. Facilities and Supplies Coordination Act as the first point of contact for facilities-related issues, faults or maintenance concerns. Log, monitor and follow up facilities issues, liaising with landlords, contractors and service providers as appropriate. Coordinate maintenance works, repairs and site visits, ensuring disruption to the business is kept to a minimum. Ensure meeting rooms, kitchens and welfare facilities are maintained to a suitable standard. Order and maintain inventory of business cards. Manage the ordering and replenishment of office stationery, business cards consumables and supplies through approved suppliers and ordering methods, managing proactively to avoid shortages Maintain a cost‑effective and controlled approach to office purchasing Administration & Departmental Support Assist HR with administration tasks, including document preparation, general support. Support Credit Control with correspondence handling and record updates as and when required. Assist Purchase Ledger and Vehicle Stock Book (contracts and service agreements for vehicles) as required. Coordinate meetings, including room bookings and refreshments. Carry out general clerical duties such as filing, scanning, photocopying and data entry.